Frequently Asked Questions
How long will it take to get my order?
Please allow up to 3 - 5 days for your order to process and ship. However, during high demand and new product releases, lead times may vary.
What is the return policy?
If your product is defective, we'll exchange it. However, returns of non-defective items come with a 25% restocking fee. The cost of returning any product will come at the buyer's expense. Report returns/defects to Minwin3D within 14 days of purchase. Ensure returned items are in their original condition.
Do you cater to vehicles beyond the 5th Gen Toyota 4Runner?
Absolutely! Our vision includes branching out to vehicles like the Toyota Tundra, Tacoma, Lexus GX/LX, Ford Raptor, Tesla, among others. Currently, as a solo operation, our bandwidth is limited, but expansion is definitely on the horizon.
What is the difference between Resin and Filament (FDM) printing?
Resin and Filament (FDM) printing serve similar functions but operate differently. Resin printers use UV-sensitive material to build layers, while Filament printers melt plastic to form structures. Filament is generally more budget-friendly and offers a broader range of material choices. Resin, although often pricier, delivers near-isotropic strength, meaning it’s uniformly strong in all directions.
Furthermore, resin printers can recreate intricate small details & achieve higher resolution, making layer lines virtually invisible.
Any collaborations or sponsorship opportunities?
At MinWin3D, we recognize the value of meaningful collaborations. We are selective, ensuring that the goals of any potential partnership align with our objectives and values. If you believe that a collaboration would be mutually beneficial, we invite you to initiate a dialogue through our email at info@minwin3d.com or via our active social media channels.
We take pride in our past collaborations with several off-road shops, reflecting our commitment to uplifting smaller businesses like ourselves. However, our collaborative approach is not limited in scale; we remain open to exploring potential synergies with larger enterprises, ensuring that integrity and mutual respect remain at the forefront.
Regarding sponsorships, we would like to clarify our current stance. While we are not actively seeking to sponsor influencers at this time, we remain open to possibilities. We appreciate understanding and inquiries, and you’re encouraged to reach out via our communication channels. It’s worth noting that when we do engage in sponsorship endeavors, they are project-specific. Our primary form of sponsorship often involves providing early test units of our products. In return, we value candid feedback and assistance in broadening our brand’s reach.
Interested in becoming an Authorized Vendor?
MinWin3D is open to collaborations with retailers, installers, and wholesalers interested in our product range. Our collection includes a diverse array of products designed to complement popular modifications. Notably, many of our items are unique, stemming from valuable suggestions by our dedicated customers.
To discuss a potential partnership and become a dealer, please send your details to info@MinWin3D.com. We request:
- Business Name
- Primary Contact
- Phone Number
- Email Address
- Postal Address
- Official Website
- Products of Interest
Additionally, feel free to connect with us on our social media platforms. We look forward to exploring this potential collaboration.